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Betting Home > Responsible Gaming

Responsible Gaming

Code of Conduct
Pinnacle Sports believes it is very important that our customers know that our organization voluntarily abides by a set of ethical guidelines established by the gaming authorities where we hold our license. We call it our "Code of Conduct".

Compliance:
Pinnacle Sports abides by the laws and regulations of Curacao. Pinnacle Sports will maintain its business licenses and operate under the authorities granted by, and within, the extent of its business licenses at all times.

Consumer Privacy and Data Protection:
Pinnacle Sports has designed all services to protect customer privacy and confidentiality. Pinnacle Sports has instituted controls to detect and eliminate fraud and to protect data from internal and external hacking. All instances of fraud (including credit card fraud) and hacking will be immediately reported to the appropriate agency in the offender's Country. Pinnacle Sports has an extensive Privacy Policy.

Truth in Advertising:
Gaming and wagering rules and registration procedures are subject to change at the discretion of Pinnacle Sports. An outline of rules and regulations are available to the public online.

Dispute Resolution and Audit Trails:
In order to provide timely and efficient dispute resolution, Pinnacle Sports retains detailed transaction records of all financial dealings. These records are archived and accessible at any time. Online transactions are recorded and archived to enable Pinnacle Sports to guarantee dispute resolution 100% of the time.

Limiting Access by Minors:
Pinnacle Sports maintains adequate controls to prohibit minors from accessing our gaming system. These controls require customers to declare that they are of lawful age during the sign-up process.

Controlling Compulsive Gambling:
Pinnacle Sports fully supports player protection practices. Please visit our Player Protection Page for information about the player protection measures that we have implemented and other player protection resources.

Banking and Transaction Processing:
Pinnacle Sports conducts its banking and financial affairs in accordance with accepted standards of internationally recognized banking institutions. Pinnacle Sports adheres to all jurisdictional laws pertaining to transaction reporting.